New Agency Partners
Welcome to the Agency Partner Orientation Hub
This is your first stop as a new agency partner in the Food Bank of North Alabama network! Here, you’ll find everything you need to get up and running, including required training links, essential forms, onboarding guidance, and helpful resources designed to support your team from day one.
Whether you’re completing your initial setup or exploring best practices, this page keeps all the must‑have information in one easy place so you can begin serving your community with confidence.
Are you a current agency partner experiencing a leadership change or onboarding new leadership? This page has required trainings for you as well!
To become an agency partner, complete these steps in order:
Step 1
Review the Application RequirementsMake sure your organization meets all eligibility criteria before applying.
Step 2
Submit Your Application PacketMake sure your organization meets all eligibility criteria before applying.
*Incomplete Applications will not be reviewed
Step 3
Schedule Your Agency Relations InspectionOur team will reach out to schedule a visit to your location to verify your storage and distribution setup.
Step 4
Attend Virtual OrientationJoin our monthly virtual orientation session to learn policies, procedures, and expectations.
Step 5
Complete Food Safety & Warehouse TrainingAll persons who will be picking up food on behalf of the agency must complete this required training.
Step 6
Complete Civil Rights TrainingRequired annually for anyone involved in distributing USDA items and to meet compliance with national donor partnerships.
EXISTING AGENCY PARTNER EXPERIENCING A LEADERSHIP CHANGE?
This page is for you too. Any new director, coordinator, or staff member who will be picking up food or representing your agency must complete the required trainings listed below before accessing our warehouse. If you are unsure whether someone on your team needs to complete these steps, please reach out and we will be glad to help you figure it out.
Orientation
Our once-a-month live virtual orientation provides a deeper overview of partnership policies, procedures, expectations, and key food safety and warehouse pickup practices. Use the link below to select the date that works best for your team.
REQUIRED FOR:
- All new agency directors and coordinators
- Any staff or volunteers taking on a leadership role within your agency partnership
Training
Food Safety & WarehouseThis short, self-paced training covers essential food safety practices and warehouse pickup expectations. It includes an open-note assessment and can be completed at your own pace.
Only individuals who have completed this training will be permitted to pick up items from our warehouse.
REQUIRED FOR:
- All agency leadership
- Anyone picking up food on behalf of your agency, including volunteers
Training
Civil RightsThis mandatory training ensures every individual is properly documented and compliant with nondiscrimination expectations across our network. To receive credit, all participant names must be submitted through the designated confirmation form.
REQUIRED FOR:
- All agency leadership
- Any staff or volunteers who interact directly with clients or program recipients.
- Leadership may train additional volunteers or staff using the provided materials or by sharing this link directly.
EXISTING AGENCY PARTNER EXPERIENCING A LEADERSHIP CHANGE?
This page is for you too. Any new director, coordinator, or staff member who will be picking up food or representing your agency must complete the required trainings listed below before accessing our warehouse. If you are unsure whether someone on your team needs to complete these steps, please reach out and we will be glad to help you figure it out.
Orientation
Our once-a-month live virtual orientation provides a deeper overview of partnership policies, procedures, expectations, and key food safety and warehouse pickup practices. Use the link below to select the date that works best for your team.
REQUIRED FOR:
- All new agency directors and coordinators
- Any staff or volunteers taking on a leadership role within your agency partnership
Training
Food Safety & WarehouseThis short, self-paced training covers essential food safety practices and warehouse pickup expectations. It includes an open-note assessment and can be completed at your own pace.
Only individuals who have completed this training will be permitted to pick up items from our warehouse.
REQUIRED FOR:
- All agency leadership
- Anyone picking up food on behalf of your agency, including volunteers
Training
Civil RightsThis mandatory training ensures every individual is properly documented and compliant with nondiscrimination expectations across our network. To receive credit, all participant names must be submitted through the designated confirmation form.
REQUIRED FOR:
- All agency leadership
- Any staff or volunteers who interact directly with clients or program recipients.
- Leadership may train additional volunteers or staff using the provided materials or by sharing this link directly.